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APC 4pp Datasheet

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interoperability criteria set by Cisco Systems Inc. and is compatible ... registered trademarks or trademarks of Cisco Systems Inc. and/or its affiliates ...

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APC 4pp DatasheetPage 1Netwise ABData SheetFor more information go to www.netwisecorp.comGood Contact Makes for GoodBusinessThe Netwise Contact Management(CMG) recognises the importance ofseeing each contact as anopportunity to build a relationshipand improve your organisationsimage. Taking good care of eachopportunity means giving everycaller a warm welcome and fastaccurate information. The NetwiseCMG directly routes incoming callsto the appropriate person so thatothers can focus on their coreactivity; this leads to maximisedproduction capacity and cost saving.A smooth and simple flow ofinformation also results in aheightened quality of service toanyone in and outside theorganisationa critical componentto maintaining a competitive edge.Whereas traditional voice mail is aoneway street with standardisedmessages Netwise CMG is aninformation highway providingcallers with uptodate answers andmultiple ways of getting in touchwith your employees. With NetwiseCMG you will not leave anybusiness contacts hanging onthe line.Take Control of Your BusinessCommunicationDefine a contact profile that containsyour Presence and AvailabilityManagement (PAM) informationincluding the time when you will beback and how you want your callsto be handled. Forward your calls toyour mobile phone or to acolleague or have the caller leave amessage.Keep track of your colleagues or callthem by simply clicking on a name.Netwise CMG brings together thetelephone and the computer to helpyou achieve more in less time.A Netwise client survey found thatproductivity rate increased by 40 to50 percent after implementation ofthe Netwise system. And it enablesyou to have an uncluttered desk andpeace of mind.Cisco AVVID Partner solutionNetwise CMG enhances the CiscoCallManager with advancedapplications for switchboardoperators and employees and willprovide functionality for efficient callhandling improved customerservice and increased productivity.Page 2Netwise AB Data SheetNetwise Office Web for Person ...

Source: forum.cisco.com

 

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