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When it comes to the Internet Cisco Systems has developed a reputation ... the last bill of material update in the Cisco ERP system once goods have ...



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Cisco SystemsPage 1UPS Supply Chain Solutions Builds European SupplyChain Model for Cisco SystemsWhen it comes to the Internet Cisco Systems has developed a reputation as a worldwide leader in networking solutions. They have continued togrow a global customer base generating 2001 revenues of more than $22 billion. In 1997 Cisco turned to UPS Supply Chain Solutions to build a European supply chain model.Client ChallengeCisco was committed to manufacture products within two weeks of orderdate but when it came to distribution customers were on their own.Customers were responsible for coordinating their own freight movementfrom Ciscos shipping dock in San Jose California which posed a numberof difficulties: Ciscos shipping area suffered congestion with more than 150 different transportation providers picking up finished goods. Cisco had limited control or visibility of finished goods in the shipping area. Customer service opportunities were limited. Transportation costs for European customers were higher than they would have been for a coordinated distribution system.As a result Cisco asked UPS Supply Chain Solutions to reengineer andmanage its European supply chain. The key for us was integrating a solution that was seamless to both the customer and Cisco stated Edwinde Boer Manager of EMEA Logistics Cisco Systems.Our SolutionApproximately 90 percent of the products that Cisco now sells are orderedonline and can be madetomeasure. The customer configures the productsonline and then automatically checks to see if they are technically correct.If that is the case the customer receives a message within 24 hours that theorder is accepted. At the same time the order is scheduled into the production line.UPS Supply Chain Solutions receives notification once the products areready. These products are then collected within 24 hours from one of thenine Strategic Logistics Sites (SLC) located in Asia America and Europe. Inthe meantime UPS Supply Chain Solutions books cargo spac ...

Source: pressroom.ups.com


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