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Cisco Unified Video Advantage Case Study: Deploying Video ...

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Important notices privacy statements and trademarks of Cisco Systems ... Enabling video on Cisco Unified CallManager systems requires updates to both ...

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Cisco Unified Video Advantage Case Study: Deploying Video Telephony at Employee Desktops Page 1Case Study Cisco Unified Video Advantage Case Study: Deploying Video Telephony at Employee Desktops Cisco IT Case Study / Video / Cisco Unified Video Advantage: Communicating with colleagues who are working in other locations is a daily activity for Cisco employees. Although voice telephone calls emails and instant messaging are used regularly these methods cannot replicate the subtleties of a facetoface interaction. To improve the communication effectiveness of Cisco employees Cisco IT deployed Cisco Unified Video Advantage in the companys major offices. This deployment improves employee productivity and offers a lowcost method for persontoperson video conferencing. This video telephony solution is also easy for users and requires minimal technical support. Cisco enterprise customers can draw on Cisco ITs realworld experience in this area to help support similar enterprise deployments. Cisco Unified Video Advantage is especially beneficial for employees who communicate regularly across different geographic areas because it builds stronger relationships than a voice call or email alone. Rob Gates Project Manager Cisco IT Background In 2005 Cisco IT conducted a pilot project to deploy Cisco Unified Video Advantage at selected Cisco sites in Australia and New Zealand. The purpose of the pilot project was to assess how this video telephony product would affect current network services and resourcesprimarily how it might affect WAN bandwidth and Cisco Unified CallManager resources as well as the Cisco operational support organization. The pilot project allowed Cisco IT to demonstrate that the companys network and support teams could support a global rollout of Cisco Unified Video Advantage. As a result Cisco IT decided to make video telephony available in all major Cisco offices worldwide as a communications option for employees. Challenge The project to deploy Cisco Unif ...

Source: cco.cisco.com

 

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